Thinking about IT’s critical role and its strategic importance in your firm, please tell us, using a 1-5 scale, to what extent
you agree or disagree with the following:

1) There is an IT plan in place which is supportive of and aligned with the Company Business Plan
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

2) IT policies are communicated, well understood and adhered to throughout the organization
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

3) Management has a good sense of IT spending, adherence to budgets, and capital requirements
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

4) IT resources are being consistently leveraged to support peak productivity throughout the company
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

5) IT projects are typically completed on time
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

6) Critical hardware and software systems are of a “current” vintage, under warranty, and well-documented
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

7) IT disaster prevention includes reliable, offsite backups
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

8) Disaster recovery simulations have been performed with acceptable results
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

9) Current technologies (e.g. virtualization, cloud computing, etc.) are periodically reviewed and evaluated in the context of the Company Business Plan
 1 – Strongly agree 2 – Agree 3 – Neutral (don’t know) 4 – Disagree 5 – Strongly disagree

What do you consider to be:

• The most critical IT improvements/changes that your company needs?
  
• The critical business benefits that will result from making these improvements/changes?
  
• The potential costs/risks to your business as a result of NOT making these improvements/changes?
  

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5+9=?